Privacy Policy

Understand how we collect, use, protect, and manage your personal and business data while you engage with VYAPEX’s services.

VYAPEX is committed to protecting the privacy and confidentiality of our users’ personal and business information. This Privacy Policy outlines how we collect, use, store, and safeguard your personal data when you visit our website (https://vyapex.com) or engage with our business management platform and related services.

By accessing our platform or submitting your information, you consent to the practices described in this Privacy Policy.


1.Information We Collect

When you interact with our website, request a demo, create an account, or subscribe to our services, we may collect the following types of information:

  • Personal Information: Full name, email address, phone number, business name, and location.

  • Business Information: Business sector, team size, subscription plan details, and operational data voluntarily submitted while using our platform.

  • Payment Information: Billing details, transaction history, and subscription data processed securely via our payment partners.

  • Technical Information: IP address, browser type, device information, operating system, and site usage data collected automatically through cookies and analytics tools.

We collect this information directly when you submit it to us or automatically as you navigate through our website.


2.How We Use Your Information

The information we collect is used solely for providing, enhancing, and maintaining our services and customer relationships. Specifically, we use your data to:

  • Provide product demos, trial accounts, and software services based on your business needs and selected modules.

  • Process and manage your subscription, payments, and invoices through secure payment systems.

  • Offer customer service and technical support, respond to inquiries, and resolve any service-related concerns.

  • Send important product updates, promotional offers, and service-related notifications relevant to your subscription and platform usage.

  • Improve the functionality and security of our website and platform, monitor performance, and analyze user behavior for service optimization.

We do not sell, trade, or rent your personal or business data to third parties. Information may be shared with third-party service providers only for purposes directly related to service delivery, payment processing, or legal compliance.


3.Data Security and Storage

We value the security of your personal and business information. All data collected by VYAPEX is stored on secure, encrypted servers managed with industry-standard safeguards.

  • Role-based permissions and access controls ensure that only authorized personnel can access sensitive information.

  • Regular security audits, encrypted backups, and system monitoring are in place to prevent unauthorized access, data loss, or misuse.

  • All payment data is handled via trusted, PCI-compliant third-party payment gateways.


4.Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember user preferences, and gather analytics.
For detailed information, please review our Cookie Policy.


5.Data Retention

We retain your personal and business information for as long as your account remains active or as needed to fulfill our service obligations. Upon account termination or subscription expiry, data may be retained for legal, tax, or compliance purposes where applicable.


6.Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or incomplete data.

  • Request deletion of your personal data, subject to legal obligations.

  • Opt-out of receiving non-essential promotional communications.

To exercise these rights, email us at connect@vyapex.com


7.Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our data protection practices, please contact us at:

📧 Email: connect@vyapex.com
🌐 Website: https://vyapex.com